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Customer Satisfaction Engineer
µî·ÏÀÏ : 2010-02-16      
 
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Customer Satisfaction Engineer  
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     ¸ðÁý±â°£ ä¿ë½Ã¸¶°¨
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     ÃÖÁ¾Çз ´ëÇб³(4³â)  Á¹¾÷
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- 4³âÁ¦ ´ëÁ¹ÀÌ»ó (±â°è/ÀüÀÚ °èÅë Àü°øÀÚ: Àü°øÀÌ ´Þ¶óµµ ¾÷¹« °æÇèÀÌ ¸ÅÄ¡Çϸé Èĺ¸ÀÚ °í·Á °¡´ÉÇÔ)
- ´ë¸®~°úÀå±Þ/Assistant Manager (5 years and above)
- manage field service staffs
- decide how to solve technical claims by supporting from R&D and Production Team
- dispatch staffs to claimed sites requiring a technical service
- manage service call from customers
- manage spare parts for immediate delivery and replacement
- analysis and report for claims solved or pended in regular base
- coordinate claimed technical issues with R&D and Production Team
- manage spare parts sales
- others required for CS team leader
 
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     Å°¿öµå ±â°è/¿µ¾î/ºÎ»ê/CS
     ´ã´çÇìµåÇåÅÍ ÃßÁ¤È­ 
     ÀüÈ­¹øÈ£ 1544-2160
     e-¸ÞÀÏ LUX8@jmkorea.co.kr
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